Excellent Representation and Efficiency for Aides and Assistants
The challenge of running an organization has become so enormous. Executive officers have to hire various levels of assistants to play certain roles they would have performed themselves, but for their tight schedules.
The functions these assistants perform normally produce decisions and results that impact the organization, so there is a need to deliberately improve the effectiveness of the assistants.
This programme is aimed at equipping participants with the executive and leadership skills needed to support their bosses and excel at their jobs.
- The Assistant and His Role: An Overview
- Critical Thinking and Decision Making
- Winning with Emotional Intelligence
- Fundamentals of Protocol and Etiquette
- Time Management: Planning and Organising Work
- Interpersonal Relationship and Effective Communication Skills
- Stress Management
- Play effectively their roles of support to their bosses;
- Effectively utilise limited time to deliver maximum results;
- Develop good decision making skills;
- Interface effectively with different types of people;
- Develop good etiquette and protocol skills;
- Plan and organize work;
- Manage Stress;
- Develop communication skills.
Cohorts
Participants
Rotating Faculty
Who to Attend
Personal Assistants, Executive Assistants, Confidential Secretaries, Technical Assistants, Special Assistants, Research Assistants, Legislative Aides etc.
